The global food industry is fostering at a high pace with the support of technology of restaurant delivery app. With the advent of digitization, the way we dine has completely changed. The introduction of online food ordering has rapidly minimized the number of dine-in guests in restaurants. Amidst the pandemic, the restaurants almost gave up running them owing to the restrictions levied by the government.
Contactless dining has become the new normal because of the spread of the Covid 19 virus. In such cases, managing restaurants with the least manual intervention is still a big deal. Technology that has been ruling ever since its existence has a firing solution! Soon, restaurants started opting for restaurant delivery app solutions to streamline their restaurants. Are you looking to implement the same for your restaurants to upgrade them? In this blog, let us discuss the ways in which they can be employed in restaurants.
What are the functions carried out by the restaurant management software in restaurants?
Employing a restaurant delivery app will be an excellent option to practice contactless dining services in a restaurant. Here are some of the functionalities covered by the software,
- Online Food Ordering Portal
When there are severe restrictions on physical dine-ins, people are still allowed to take parcels from restaurants. In such cases, people can order their food through your online food delivery portals of the restaurants. The online ordering system comes with two segments – a restaurant delivery app and a web-based ordering portal. Instead of partnering with third-party aggregator apps, you can develop your own software and get orders directly. As you need not have to pay any commissions to the aggregators, you can eventually save quite a lot of money.
The customers can also order their food through your restaurant website as it will also be enhanced to undertake online orders. Here, you will be able to take orders both through the app and website portal.
- Contactless Dining
Certain countries have lifted the restriction by permitting minimum entry of people to dine at restaurants. The restaurants are instructed to follow the Covid-19 guidelines. When it comes to contactless dining, the number of staff working in restaurants will be minimized considerably. Managing restaurants with fewer employees is not an easy task. Whereas with a restaurant delivery app solution, you can encourage contactless dining to your guests.
The QR codes present at each table can be scanned by the guests to order their food online. In the same way, they can reserve their tables and make their payment through the same. The paper-based menu cards are replaced through mobile phones and tablets.
- Seating Reservations
With several restrictions from the government, it is quite challenging to control the inflow of guests. The seating arrangements should follow Covid 19 norms and admit to social distancing. The guests can book their seats through the app, and this will help you avoid the overcrowding of guests in the restaurant. The app will display the seats arranged with maximum social distance, and this will give the guests a sense of security on seeing the precautions followed by your restaurant.
- Contactless Menu
Bid adieu to the paper menus as the time has come to shift towards digital cards. Upon visiting your restaurant, the guests can scan the QR code present on their tables. This will direct them to the food ordering portal where they can order their food without downloading any apps. This way, you can help them place orders without coming in contact with the humans.
In the case of menu cards, every guest who sits at the tables will encounter them at least once. When everyone touches them, there are high chances for the spread of the virus. By opting for a digital menu, you can prevent the spread of infections.
- Contactless Delivery
Through the restaurant delivery app, the users can place their orders directly to the restaurants. In case you do not have your own fleet services to deliver the food orders directly to the customers, you can also enable them to collect the parcels by themselves. If that is the case, allot a separate channel of delivery executions. Once the orders are ready, they can be left in the area along with the order delivery number. The customers can pick up their takeaways effortlessly. This is one of the perfect ways to encourage contactless food delivery.
- Cashless Transactions
The restaurant delivery app development comes with various payment options to support cashless and contactless transactions. To enhance the hygiene level, you can encourage the users to pay through digital mediums. Provide various options like net banking, mobile wallets, or through card payments. Adopting more than one payment option will definitely invite more customers to your business.
As restaurants, you would have to deal with inventory management and various other operations. When you meet your vendors to buy your products, you can choose the same to process your bills effortlessly.
- Reviews and Ratings
One best things about this restaurant app are that it permits you to get direct feedback from your customers. Yes! When accessing your app, the guests can share their feedback and ratings on their experience with the restaurants. This will also help you increase your brand visibility as positive reviews will invite more people to your restaurants. On the other hand, you can also rectify the flaws through your customer reviews and ratings.
Post-pandemic, restaurants face a huge backlash that has created a lot of hurdles for them to run their business. Opting for a restaurant delivery app development will enhance the operations and trust of your customers. All you have to do now is start your hunt to know the best developers to develop a viable Restaurant delivery app solution.